GrameenPhone Customer Care number (Information)
As a valued subscriber of GrameenPhone, The followings are some useful contacts, which will help you with your queries regarding our products and service.
GrameenPhone Useful & Simple Contact information:
Online Customer Service, Get faster service:
- Manage your services
- Recharge/Top-up online
- Check & pay bills
- view call details
|
Service Number |
Description |
Call Charges |
| 121 | Customer Service for Query | Tk 0.50 /Minute |
| 158 | Customer Service for Complaint | Free |
| inst@bill.grameenphone.com | Get postpaid bill update instantly. Send mail with mobile number and Account ID number in subject with # as separator [e.g 017xxxxxxxx#1.1xxxxxxx ] | Free |
| insta.service@grameenphone.com | Customer Service for Query, Request and Complaint | Free |
| http://www.grameenphone.com/customer-service/online-customer-service | Chat with Customer Service Live | Free |
| 1711594594 | Hotline for calling from other operator numbers | As per operator’s tariff |
| 1700100121 | Customer Service hotline for GP customers while in roaming | As per roaming networks tariff |
| 1200 | Mobicash Service & Nirvoy Insurance | Tk 0.50 /Minute |
| 789 | HealthLine | Tk. 5 /Minute |
| 4000 | Welcome Tune Service | Tk 0.75 /Minute |
| 4040 | Music Radio Service | Tk. 0.30 /Minute |
| 4444 | Migration: Nishchinto, Bondhu, Djuice, Amontron | Free |
| 121111 | Bill Information: In Bangla | Tk 0.50 /Minute |
| 121211 | Bill Information: In English | Tk 0.50 /Minute |
| 121112 | Internet Pack Information: In Bangla | Tk 0.50 /Minute |
| 121212 | Internet Pack Information:In English | Tk 0.50 /Minute |
| 121121 | 3G Data Pack Information & Activation:In Bangla | Tk 0.50 /Minute |
| 121221 | 3G Data Pack Information & Activation:In English | Tk 0.50 /Minute |
| 121122 | EDGE Data Pack Information & Activation: In Bangla | Tk 0.50 /Minute |
| 121222 | EDGE Data Pack Information & Activation: In English | Tk 0.50 /Minute |
| 12113 | Campaign Information: In Bangla | Tk 0.50 /Minute |
| 12123 | Campaign Information: In English | Tk 0.50 /Minute |
| 12114 | Welcome Tune Service:In Bangla | Tk 0.50 /Minute |
| 12124 | Welcome Tune Service:In English | Tk 0.50 /Minute |
| 12115 | Value Added Service: In Bangla | Tk 0.50 /Minute |
| 12125 | Value Added Service: In English | Tk 0.50 /Minute |
| 121151 | SMS based Services: In Bangla | Tk 0.50 /Minute |
| 121251 | SMS based Services: In English | Tk 0.50 /Minute |
| 121152 | Friends & Family Service: In Bangla | Tk 0.50 /Minute |
| 121252 | Friends & Family Service: In English | Tk 0.50 /Minute |
| 121153 | Missed Call Alert Service: In Bangla | Tk 0.50 /Minute |
| 121253 | Missed Call Alert Service:In English | Tk 0.50 /Minute |
| 121154 | Call Block Service: In Bangla | Tk 0.50 /Minute |
| 121254 | Call Block Service: In English | Tk 0.50 /Minute |
| 121155 | Lost Phone Service:In Bangla | Tk 0.50 /Minute |
| 121255 | Lost Phone Service: In English | Tk 0.50 /Minute |
| 121156 | Backup SIM Service:In Bangla | Tk 0.50 /Minute |
| 121256 | Backup SIM Service: In English | Tk 0.50 /Minute |
| 12116 | Postpaid & Prepaid Package Information: In Bangla | Tk 0.50 /Minute |
| 12126 | Postpaid & Prepaid Package Information: In English | Tk 0.50 /Minute |
| 12117 | My IVR Service: In Bangla | Tk 0.50 /Minute |
| 12127 | My IVR Service: In English | Tk 0.50 /Minute |
* 10 second pulse will be applicable for above tariffs. * All tariffs mentioned here are 15 % VAT applicable
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